Where is my order?

Thank you for shopping with DAMIHOW! Once your order has been fulfilled, you'll receive a shipping confirmation email with a link to track your parcel in real time.

How to track your order

1. Check your confirmation email – Look for an email from us with the subject line containing your order number. It includes a Track Your Order button that takes you directly to your live order status page.
2. Use your order status link – The link in your email is unique to your order. It shows the current status, estimated delivery date, and carrier tracking information.
3. Track with your carrier – Your tracking number and carrier details are shown on the order status page. You can also enter your tracking number directly on your carrier's website for the most up-to-date delivery scans.

Delivery timeframes

Most DAMIHOW UK orders are delivered within 4 days of dispatch. Please allow a little extra time during busy periods such as sales or bank holidays.

Haven't received a tracking email?

• Check your spam or junk folder – our emails occasionally end up there.
• Make sure the email address on your order is correct.
• Tracking emails are sent once your order has been dispatched, not immediately after purchase.

Order delayed or not arrived?

If your order hasn't arrived within 7 days of your expected delivery date, please get in touch with us and we'll look into it straight away.

Contact Us

Please have your order number ready — it starts with #DAMIHOW and can be found in your order confirmation email.